When a guest asks for extra sauce, what policy considerations should you follow?

When a guest asks for extra sauce, what policy considerations should you follow?

• A. Offer the option on the side and inform kitchen if needed; determine pricing impact.
• B. Always charge extra and never offer on the side.
• C. Tell the guest extra sauce is not allowed.
• D. Provide extra sauce without notifying the kitchen.

Answer: (A)

The key idea is handling add-ons in a way that stays customer-friendly, accurate in the kitchen, and consistent with pricing rules. Offering extra sauce on the side gives the guest control over portion size and presentation while keeping the dish balanced and easy to adjust at the table. Notifying the kitchen when needed ensures the order is prepared correctly, avoids miscounts or cross-contamination, and keeps inventory and prep organized. Checking any pricing impact keeps the transaction aligned with policy and avoids unintentional giveaways. Charging every time or flatly denying the request undermines hospitality, and adding extra sauce without informing the kitchen risks waste and mistakes.

The key idea is handling add-ons in a way that stays customer-friendly, accurate in the kitchen, and consistent with pricing rules. Offering extra sauce on the side gives the guest control over portion size and presentation while keeping the dish balanced and easy to adjust at the table. Notifying the kitchen when needed ensures the order is prepared correctly, avoids miscounts or cross-contamination, and keeps inventory and prep organized. Checking any pricing impact keeps the transaction aligned with policy and avoids unintentional giveaways.

Charging every time or flatly denying the request undermines hospitality, and adding extra sauce without informing the kitchen risks waste and mistakes.